Tenant FAQs

Answers to your frequently asked questions

Can you hold a place before I apply?

Unfortunately, we cannot. Properties remain available for showings until a paid and approved application is received.
Do I pay first month’s rent and last month’s rent with my security deposit?

No. We require your Security Deposit, any non-refundable pet fees, and your first month’s rent prior to your lease signing.
How old do you have to be to apply?

You must be 18 years old in the State of Texas to rent property.
Is the deposit refundable?

Yes, the security deposit is refundable, minus any outstanding bills or fees owed at the time of move-out.
You have a property I want to rent. How do I apply?

We have an online application available. Or you can stop by our office and pick one up!
How do I pay rent?

We have an online Tenant Portal for your convenience.
I want to get a pet. What do I do?

Contact us to see what requirements the specific property may have.
I want to move out, but my roommate wants to stay. What do I do?

Give us a call and we will have a conversation about it.
My lease expiration is coming and I want to move out. What should I do?

All leases require a written 30 day’s (or more) notice of move-out. Once we receive the notice, we will contact you regarding any specifics.
Who is responsible for paying for repairs & maintenance requests?

When there is damage or maintenance issues, at no fault of the Tenant, these are the owner’s responsibility.